Job Description

Overview FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment. We specialize in facials, lashes, brows and skincare, and are expanding nationwide with a growing presence of locations. Responsibilities Demonstrates high standards in customer service Meets financial metrics including: service revenue, average ticket, client count, rebooking, retail revenue Identifies opportunities for growth such as staffing, scheduling and coaching Responsible for the management of all personnel including (but not limited to) recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance. Conduct regular performance reviews and provide constructive feedback to enhance team performance. Create and maintain staff schedules to ensure adequate coverage during peak hours. Responsible for store's inventory Helps forecast sales, growth trajectories and expansion plans. Financial Management Collaborate with the store owner to develop and manage the salon budget. Monitor and analyze financial reports, identifying opportunities for cost savings and revenue growth. Implement strategies to achieve sales targets and profitability goals. Client Services Oversee the delivery of high-quality services and ensure client satisfaction. Address client issues and concerns, providing resolutions in a timely and professional manner. Maintain a positive and welcoming environment for clients and staff. Training And Hiring Leads through teaching employees and growing their productivity, has a clear vision of individual, team, and/or personal goals. Has coaching and mentoring skills and can verbalize steps to achieve those goals. Confident in coaching and mentoring their team Responsible for identifying the professional development needed for each staff member Ensures all technical service and product trainings are attended Conducts verbal and technical interviews, able to identify appropriate talents needed for salon growth. Marketing Work with the store owner to develop and execute marketing strategies to attract new clients and retain existing ones. Coordinate and promote special events, promotions, and collaborations to increase store visibility. Assist with Social Media Assist in requesting marketing materials from corporate via internal portal Join regular calls with owner and corporate to ensure consistency across the system Qualifications Job Types: Full-time Availability: Some Nights and Weekends are required Salary: $72,000-$79,000 per year depending on experience plus bonuses Experience: One year of Salon Manager experience is preferred Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Industries Consumer Services #J-18808-Ljbffr FACE FOUNDRIÉ®️

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